FreeRateUpdate.com Reviews | Read Customer Reviews of freerateupdate.com

FreeRateUpdate.comReviews of freerateupdate.com

4.4756 reviews
Investments & Wealth
2 Ponds Edge Dr, Chadds Ford, Pennsylvania

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FreeRateUpdate.com

About FreeRateUpdate.com

FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co

FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Website: freerateupdate.com
Category: Investments & Wealth
Location: Chadds Ford, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FreeRateUpdate.com reviews

756 approved reviews, newest moderated first

Mia D.
Jul 20, 2018
Awesome customer service
Awesome customer service! I really appreciated the expert advise and SUPER fast turnaround with my loan funding- they kept me informed all the way and did an amazing job with matching my rate and fees!
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Trude F.
Jul 18, 2018
We went with Rocket Mortgage and it was…
We went with Rocket Mortgage and it was a great experience.
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Lead B.
Jul 9, 2018
Lead Buyer.
Lead Buyer. I am one of the buyers of lead from Free Rate. I buy live transfer leads and those calls get recorded. nearly 50% of the leads verbally express that we are the 4th person calling them regarding an online inquiry. so whether these are transferred, exclusive or non exclusive, there is absolutely no difference. you will be paying top dollar to compete with other companies. Exclusive or live transferred mean nothing. Also, 40 percent of the leads state that they never had an interest in obtaining a quote, If the phone rep is trying to transfer them, the lead is saying im not interested at all and the rep still sends the call over so that the charge can still be incurred.
Response from FreeRateUpdate.comJul 10, 2018
Hello Lead Buyer, Our apologies that you have not had success with our leads; I can assure that your experience is not the norm, as we have over 800 clients in our lender network that are very successful with converting our leads. If you would like to contact us directly, we'd be more than happy to try to figure out why it hasn't been working and/or identify some things that will help your conversion
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Steven M.
May 11, 2018
My experience was great the Dominique…
My experience was great the Dominique was extremely helpful and she connected me with Van Dyke Financing and i believe they will help me with my no money down VA home loan financing. Thank you!
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Mike M.
May 8, 2018
very good
very good mick
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Barbara G.
Mar 23, 2018
Very nice and very happy with the…
Very nice and very happy with the service's that was perfect. Looking forward to seeing you tuesday at 12.00. thank you so much. Barbara s. gLeason
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TylerL
Feb 21, 2018
Watch Out!
This company not only calls you when you tell them you’re not interested but also disputes any negative reviews of your experience, even though my experience was absolutely negative! I was put through to speak to a lender when I was NOT interested and said I was not interested. I have repeatedly been called ever since and keep telling them I’m not interested! Go elsewhere!
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Rafael P.
Jan 30, 2018
Very professional team
Very professional team. Premier customer service
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