FreegobikesReviews of freegobikes.com

Horrible customer I've been lied to but service reps from the very beginning of ordering replacement rim for my x2. Took a month and a halfto receive a rim that's totally diffrent from what comes on the bike to begin with. Was total 3 to 8 days when I placed my order and that it was coming from the USA warehouse, lie one it came from China, oh and just my luck the country was having their 10 holiday nice to have been informed about that one. Then that our was sent out but that still took like 4 or 5 days before it real left and started to come to the USA. Called to talk with someone but guess what there is no supervisor to talk to or anyone in that case they only talk through email. They only thing I was offered was to receive the rim which I've looked for three months to find the rim else were but nope you can only find it through freego, so send it back and all have a broken bike or they so send me diffrent spokes nipples which they say will fix the problem but pretty sure I'll need diffrent spokes as well cuz like i said totally diffrent rim. The company's a joke and from what I see doesn't care about customer satisfaction to the least bit. So unless you like being lie to and d!<% around don't but freego it will just be huge headache.

Terrible have been waiting for a refund for a bike that arrived broken since 9/11 customer service has not been professional. Do not purchase a bike from this company

So far everything about dealing with freego has been great. I ordered the F3 pro Max but it wasn’t in stock so I’m currently trying to resolve this issue. I felt the need to write this review because of someone I spoke to on the Freego team, Jacob was an incredible help in answering all my questions and I thought that should be recognized. It’s always hard to find someone easy to talk to on the phone but he was a pleasure. He helped me lock in on the bike I really want and definitely helped in leading me in my decision on purchasing a bike. I really look forward to receiving my bike the F3 Pro as long as it’s in stock.

I spent $2,500 on this bike and have had issues from day one first the battery was no good after reaching out to customer service and providing proof they helped me and got new battery great thank you . Also rims were out of true or bent from factory I still have not got any replies about sending me replacement I’m disappointed I spent a lot of money on this bike I use it to commute and I shouldn’t have to come out of pocket and buy new rims because it’s brand new and I shouldn’t have these issues so my review is one star because how can u sell something for 2,500$ and it need to be fixed Yamaha Honda companies like that I buy a bike it’s ready to go and if not the dealer takes care any issues so buyers beware of freego bikes

Friendly and knowledgable staff, I actually purchased through a local reseller so it was nice being able to talk to them in person. I waited until I received the X2 pro before I left the review so I could comment on the bike as well. As for the bike, it's tons of fun and fast! it's a great bike for the price and compares with the more expensive bikes in that style. It's also has pedals so you can ride it like a bike if you choose and can make it legal to ride on the street.

Great bike and the customer service is great

(Freego x2 pro) Man this bike can goooo!!! It’s very sturdy you will actually feel safe on it ! Suspension like butter and the ride is smooth and worth it..it’s a no brainer get a Freego right now you won’t regret it! I’ve been through a few other bike but I should’ve just came home where I belong with Freego!

I bought one Freego x2, it’s pretty impressive. The speed goes up to 60mph, Especially the suspension is amazing, It feels like the bed when I sit on, Particularly The price is great , super affordable! Highly recommend!