Freecycle Reviews | Read Customer Reviews of freecycle.org

Freecycle Reviews | Read Customer Reviews of freecycle.org

Freecycle reviews

Showing 128 reviews with 1 star · Clear filters

Rex S.
Jun 4, 2025
Sharing user’s info
I’ve received about 20 password resets with user’s info in the past 2 weeks. I’m not a member of this site and I’ve never heard of it prior. I emailed their support but they said it’s spoof account however the emails come directly from their domain, no_reply@ the domain. I would not give this website any personal info.
Response from FreecycleJun 4, 2025
Thank you for providing this information to us. As you are not a member of Freecycle but are receiving multiple password reset emails that appear to come from us, you're being targeted by a spammer or bot. These emails are not being sent from Freecycle's servers—they're being spoofed to look like they are. Unfortunately, because these messages aren’t coming from our system, Freecycle cannot stop them directly. You'll see similar emails from banks or the Geek Squad, etc. You should mark these messages as Spam in your email client. This will help your provider filter similar messages in the future. We understand how frustrating this is and appreciate your help in reporting it. Kind regards, Deron Beal, Executive Director
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Peter G.
May 25, 2025
Stopped receiving Emails about a week…
Stopped receiving Emails about a week ago. Unable to log in to my account, username or password incorrect. I have made numerous attampts to get a password reset Email and not received any. I have tried in Chrome, Edge and on android. nothing works.
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Simon P.
May 23, 2025
They have deep IT problems
They have deep IT problems. I get dozens of password reset links in my email with other people's email addresses on. If I try to reset my password to sign on to contact them, I never get the link. They possibly have big security flaws, avoid.
Response from FreecycleMay 23, 2025
This is a spoof email currently being sent from scamming entities. It's not from Freecycle at all. Please disregard it. Sometimes you'll see similar emails from your bank, UPS, etc. that have nothing to do with your bank, but look legitimate. It has nothing to do with any Freecycle memberships and, indeed, most recipients don't even have a charitable nonprofit Freecycle gifting and re-use account. Unfortunately we have no control over these emails as they are not being sent by The Freecycle Network / our servers.
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Paul
May 20, 2025
Cloudfare
I cannot even log in to Freecycle now without cloudfare trying to confirm that I am human. What is going on here????
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KP
May 15, 2025
Never got approved!
Really wanted to give away a good quality mattress rather than taking it to the tip. Sat there for over 2 days ‘awaiting approval’ and now our storage unit lease is coming to an end and I’ll have to bin it. Wish I’d gone elsewhere to give this away and prevent waste.
Response from FreecycleMay 15, 2025
Local group moderators are volunteers and occasionally a post catches our hotwords. What is the name of your local community and region and we can check on this? Thanks. Deron
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Geoff M.
Apr 23, 2025
Yet again I have a post awaiting…
Yet again I have a post awaiting moderation. Unlike freecycle, I am trying to save the planet. The last time that this happened I eventually took the item to the council tip! This time, the description says.. A little used Humax Youview / freeview recorder that was kept in our caravan. It does not power up properly and I suspect is in need of 1 or more capacitors to be replaced.... What is wrong with this??
Response from FreecycleApr 23, 2025
Each local group is moderated by a local volunteer. We have a team of volunteers to assure that these positions are filled and active and we discourage moderation of all posts in local groups. Feel free to note the group location: town and region, and the central team will reach out to the moderator to be sure all is well. Thanks, Deron Beal, Executive Director, The Freecycle Network.
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Paul B.
Mar 22, 2025
Useless
Useless. Listed item and it never got past moderated.
Response from FreecycleApr 2, 2025
Hi, Thank you for letting us know. Each local group is moderated by a local volunteer. Let us know the group and region and we'll look into this. Thanks, Deron
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Consumer
Jan 22, 2025
Tried to post an item for free
Tried to post an item for free 3 days ago and was scammed as a different window opened when I had entered my credit card details... I tried to go back but too late money was nearly taken out of my account, luckily my CC company was on the ball, obviously Freecycle is not!!! This is a security risk. Unlikely whether I'll try again Freecycle must sort out its security. That is not acceptable.
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