FreeConnect Reviews | Read Customer Reviews of freeconnect.us

FreeConnect Reviews | Read Customer Reviews of freeconnect.us

FreeConnect reviews

228 approved reviews, newest moderated first

Cherry W.
Apr 8, 2026
Was hoping I would have known more…
Was hoping I would have known more about what discount I will get before that bill not looking for no high bill customers really need that information would be helpful thank.
Response from FreeConnectApr 17, 2026
Cherry, thank you for this honest feedback. You're absolutely right that you deserve a clear picture of your plan and savings before the bill arrives. If you still have questions or are looking for more clarity on your service and bill, please reach out to us at [email protected] or call 326-732-1216 and we'll walk you through everything in detail. — The FreeConnect Team
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Kieara H.
Apr 8, 2026
He knew what he was doing and was…
He knew what he was doing and was preferable
Response from FreeConnectApr 17, 2026
Kieara, thank you for sharing! It's great to hear our rep came prepared and made the process feel easy and comfortable for you. That's exactly the standard we hold ourselves to. Glad you're all connected! — The FreeConnect Team
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Deyaire M.
Apr 8, 2026
Great company
Great company
Response from FreeConnectApr 17, 2026
Deyaire, thank you! That means a lot to us. We work hard every day to make sure our customers are taken care of, and it's great to hear it's coming through. Welcome to the FreeConnect family! — The FreeConnect Team
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Lisa P.
Apr 8, 2026
Yes he did a great job
Yes he did a great job
Response from FreeConnectApr 17, 2026
Lisa, thank you! We're glad he delivered a great experience for you. We appreciate the kind words and hope to earn that fifth star next time around! — The FreeConnect Team
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JeremyTaylor
Apr 8, 2026
The service provider was quick on point…
The service provider was quick on point and informational. He truly deserves a five star rating.
Response from FreeConnectApr 17, 2026
Jeremy, thank you so much! Quick, on-point, and informative is exactly how we want every call to go. We completely agree he deserves that five-star rating, and we'll make sure he sees this. Really appreciate you taking the time! — The FreeConnect Team
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Sheryl A.
Apr 8, 2026
My call with Edwin R
My call with Edwin R. was very pleasant. He was polite and very helpful.
Response from FreeConnectApr 17, 2026
Sheryl, thank you for this! Edwin R. is a great one, and we're so glad your call was pleasant from start to finish. Polite and helpful is exactly what we aim for every time. We'll pass along your kind words! — The FreeConnect Team
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sharon F.
Apr 7, 2026
Love the service
Love the service
Response from FreeConnectApr 17, 2026
Sharon, thank you so much! We love hearing that. Glad you had a great experience with our team, and we're happy to have you with us! — The FreeConnect Team
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Paris H.
Apr 7, 2026
Sergio was excellent
Sergio was excellent. He was patient, kind, knowledgeable and understanding. Felt like talking to an old friend. He’s a keeper
Response from FreeConnectApr 17, 2026
Paris, we love this! Sergio is wonderful, and making customers feel comfortable and at ease is exactly what we aim for. Patient, kind, and knowledgeable, that's the standard we hold our whole team to. Thank you so much for sharing! — The FreeConnect Team
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