Michelle
Offered a promotion deal of free wifi…
Offered a promotion deal of free wifi install and instead got called early Sunday morning from the collection dept wanting the 100 dollar installation fee! No follow through and no communication re promos. Couldn't get through to the * loyalty * dept!
Response from FreeConnectJun 2, 2026
Hi Michelle, we're sorry to hear about this frustrating experience! We want to make sure we understand what happened and help get this sorted out for you. We've sent you a request for more information, and once we hear back we'll be in touch. If you'd like to reach us directly in the meantime, please contact us at [email protected] or 866-406-8604. — The FreeConnect Team