Kristiina M.
Peter is the agent I spoke with he was…
Peter is the agent I spoke with he was very professional he said my package wil arrive in 2or3 business days and my package still has not arrive but Peter was absolutely excellent
Response from FreeConnectMay 26, 2026
Kristiina, we're so glad Peter took great care of you during the signup process. We're sorry to hear your equipment hasn't arrived yet. Shipping is handled directly by the provider, but we want to make sure they're aware and following up on your order. We've escalated this to our team and one of our support specialists will be reaching out and you should receive a phone call from them soon. You can also contact us directly at [email protected] or call 326-732-1216 if you need anything in the meantime. — The FreeConnect Team