Lisa P.
We’ve recently returned from our stay…
We’ve recently returned from our stay in Production City, Dubai the apartment was lovely and was great for what we needed. Frank Porter team were very responsive on all occasions. We would have given 5 stars but it just lacked sufficient utensils for 3 guests, the property is advertised as sleeping 3 so should accommodate for 3, there were only 2 knives etc, there were no glasses at all in the apartment, we contacted the team, again had a very quick response and had 3 glasses delivered to the apartment that evening. I’m sure if we had notified of the lack of utensils they would have also actioned this but didn’t want to keep messaging whilst enjoying our holiday. The rain shower head also didn’t work on arrival, which again we notified the team, but only due to the fact that we didn’t want them to think it was broken by ourselves, they offered to send their maintenance team but as the smaller shower head worked we did say it wasn’t necessary. We would recommend the apartment to anyone and would choose to stay here again when visiting Dubai 👍
Response from Frank PorterApr 20, 2026
Thank you, Lisa Price, for your detailed review. We’re glad you enjoyed your stay in Production City and appreciated the apartment and our team’s responsiveness. We also value your feedback regarding the kitchen utensils and shower, and we will review these points with our team to improve the guest experience. We’re happy to hear you would recommend the apartment and hope to welcome you again in Dubai.


