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France.com (france.com) has 53 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Jake S.
I came to France looking for a good time with my husband and kids, that's exactly what i ended up getting. France is such a culturally diverse place where you can absolutely enjoy many things with your family or even yourself. The Eiffel Tower tourism place was amazing and the Park was astonishing. Definitely reconsidering going over the summer with my whole family again!
suzanna F.
the staff in the office when i collected my voucher was kind. The 1st part of the tour,on the bus,was very essential,but good. The guide on the coach was nice. It was a quick overview of Paris,good and useful to have a general sightseeing. The 2nd part,on the boat was not so nice,first of all the crew not kind,they obligate people standing on the entrance to force a smile to take a picture,without approval. No hearphones,but an old kind of device,which was uncomfortable. The boat itself also not very pleasant.
Brittany
It was nice to skip the lines at the Moulin Rouge and have seats towards the front, but other than that there were no perks to reserving through this company. I knew that it was more expensive than booking on my own, but I wanted the security of a ride home late at night and decided to go through this company. First of all, the tickets are cheaper if you buy them at the Moulin Rouge, and the river cruises are as cheap as 7 to 14 euro. What was irritating was how much TIME everything took. I am ok with taking my time and relaxing--but there was no need for this tour to be as long as it was. We waited around after the cruise for a half hour to "eat," but I though it would be a better use of time to move on to another nearby tourist destination--like the Arc du Triumph. Paris is not that big of a city, and all that extra time spent driving between locations/waiting was not necessary if only to pad the time and make you feel like you go your money's worth. The show was good though.
Lance H.
Had a great time and great tour, I'd do that again in a heart beat!!
sharon S.
The guide at Versailles was excellent and fought the crowds for us to get the best views. The instructions to the meeting place for us to meet to take the train was unclear with two addresses on the voucher. Once we met the leader got us on and off all the trains and safely to Versailles. We were glad we got the transportation tickets to return on our own and at our own time. We spent time in the gardens and enjoyed the day. Bring your own food to eat in the garden after the tour. great day, well priced
Andrew F.
Worst booking experience ever and far too many things went wrong to even account for. They booked our trip to the Louvre on Sunday after we were set to arrive, leaving 1 hour to get from the airport to the Louvre and see all the art. The two days for hop on hop off bus tickets couldn't be used. When we showed up to the tour for Versailles we were told there would be no tour that day and we had to pay (again) for our own way and tickets to Versailles. Only our trip to the Eiffel tower was able to be used. So we paid for a tour of the Eiffel tower, tour of the Louvre, two days of hop on hop off bus access, and guided tour of Versailles. We received, tour of the Eiffel tower, tickets to the Louvre. 50% is far from a winning record.
D. W.
The tour guide seemed hungover, did not know much and kept repeating meaningless information. His directions were poor and he failed to conduct a worthwhile tour. The sights and format were good and had we encountered a good guide, this tour could have been extraordinary. Because of this experience I would not recommend wasting money on this tour.
Response from France.comAug 20, 2014
Thank you for your honest review. We're really sorry the tour did not live up to your expectations. We have sent this information to the operator to let them know about your review of the guide who conducted this tour.
Robert R.
We boarded our bus in the Caen train station, were escorted to the Caen WWII Museum where we had a great tour with our guide, although the crowds were quite large. Then we boarded a smaller coach for our three-hour tour of five sites, including the American cemetery at Colleville-sur-Mer. Our guide spoke fine English and his commentary was well researched and presented in an engaging manner. He had many photos to augment his discussion. We had just the right amount of time to visit each site before returning to the Caen train station. I would recommend this tour company to anyone wishing to visit these Normandy sites.
