FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Mike Z.
Great product and price Fast delivery
Response from FragranceXJun 8, 2026
Hi Mike! Thank you for your review! We’re happy to hear you enjoyed the product, pricing, and fast delivery from FragranceX.com ✨ We look forward to serving you again soon!
Jeromy M.
Price and speed of delivery
Response from FragranceXJun 5, 2026
Hi Jeromy! Thank you for your review! We’re happy to hear you enjoyed the great prices and fast delivery from FragranceX.com 📦 We look forward to serving you again soon!
Michael
You sent my order to an address from 7 years ago, then you would no contact USPS to redirect the shipment.
Response from FragranceXJun 5, 2026
Hi Michael! We’re sorry to hear about the frustration with your shipment and understand how important it is to receive your order at the correct address. Please note that FragranceX.com does not automatically change shipping addresses, and we did not receive a request to update the address before the order shipped. Customers are able to review and verify the shipping information during checkout, again immediately after placing the order, and once more in the order confirmation email sent after purchase. Unfortunately, once an order has shipped, our system is unable to modify the address. In these situations, we recommend contacting the carrier directly, as they may be able to assist with a possible redirect or delivery update 📦 If you still need assistance, please feel free to contact our customer service team.
Rusty M.
Quick delivery is always a plus
Response from FragranceXJun 5, 2026
Hi Rusty! Thank you for your review! We’re happy to hear the quick delivery continues to be a great part of your experience with FragranceX.com 📦 We look forward to serving you again soon!
Kathy R.
Good service. Like the scent. Easy to buy.
Response from FragranceXJun 5, 2026
Hi Kathy! Thank you for your kind feedback! We’re glad you enjoyed the scent and found the ordering process easy with FragranceX.com ✨ We look forward to serving you again soon!
Amber B.
I paid $20 extra for expedited shipping so that I could get this fragrance to me before I went out of town and it didn't get there until five days later. I filled out the complaint form and they said that they would give me a refund for the money that I spent on the expedite shipping but then I never heard from them again. I ended up paying 40% more for the same product I could've got on Amazon.
Response from FragranceXJun 5, 2026
Hi Amber! We’re sorry to hear you were disappointed with the delivery timing of your order and understand how frustrating this situation must have been. After reviewing the shipment details, we see the order was placed on 05/20 after business hours, so it was processed and shipped on 05/21. The expedited shipping option selected was for 1 to 2 business days from the ship date. In this case, there was a weekend in between, followed by the Memorial Day holiday on Monday, 05/25, which affected carrier transit schedules. FedEx then completed the delivery on 05/26, which was still within the expected business day delivery timeframe 📦 We apologize for any confusion regarding the shipping expectations. If you have any further questions or would still like assistance, please contact the FragranceX.com customer service team.
Maria A.
My husband loves fragrances because they last a long time on your body smelling nice
Response from FragranceXJun 5, 2026
Hi Maria! Thank you for sharing your experience! We’re so happy to hear your husband is enjoying the fragrances and their long lasting scent. FragranceX.com truly appreciates your support ⭐ We look forward to serving you again soon!
Angel P.
All of the items I ordered are true to the fragrances I bought a long time ago The items arrive in a few days. I'm still waiting to hear from you on a fragrance is out of stock. The original Valentino fragrance. I believe I've been on your wait list for a few years. I'm a very satisfied customer. Thank you, Angel Poplawski from Pennsylvania USA
Response from FragranceXJun 5, 2026
Hi Angel! Thank you for your thoughtful review and continued support! We’re so glad to hear the fragrances you ordered brought back the scents you remembered and that your deliveries have arrived quickly from FragranceX.com ✨ We also appreciate your patience regarding the original Valentino fragrance wait list. While some fragrances can remain out of stock for extended periods depending on manufacturer availability, we truly value your loyalty and hope it becomes available again in the future. We look forward to serving you again soon!
