FragranceX Reviews | Read Customer Reviews of fragrancex.com

FragranceX Reviews | Read Customer Reviews of fragrancex.com

FragranceX reviews

21,779 approved reviews, newest moderated first

Thomas
Jun 22, 2026
I ordered $147 of men's cologne May…
I ordered $147 of men's cologne May 26th. No fulfillment no phone number to call (I've looked all over). Fraud! Stay away. it's been a month since I ordered. Tom S.
Response from FragranceXJun 23, 2026
Hi Thomas! Thank you for sharing your feedback. We are very sorry to hear about your frustration and understand how concerning it can be when an order does not arrive as expected. We would like to clarify that customers can contact FragranceX.com through multiple channels, including phone, email, and live chat. All of our contact information is available in the Contact Us section of our website, and our customer service team is always available to assist with order related concerns 📦 We apologize for the inconvenience and encourage you to reach out to us directly so we can review your order and provide further assistance. We appreciate your feedback and the opportunity to help resolve this matter.
Report
Dave B.
Jun 20, 2026
Top notch fragrances at rock bottom prices. Legitimate products, slow shipping.
I have been using Fragrance X for years and years. The company is excellent. Shipping is a bit on the slow side, but ive always gotten ehat I paid for and they ship real products at a low price. Often times, the units they sell are testers or NFR selections that were not designed for retail sale. That is fine, I don't need a fancy box, I only need the product. If you want fragrances on the less expensive, and don't mind waiting a week, give them a go. Also, for new customers they generally offer a promotional discount. Have been very pleased with my orders.
Response from FragranceXJun 22, 2026
Hi Dave! Thank you for sharing your detailed feedback! We are really glad to hear you have been a loyal FragranceX.com customer for years and continue to enjoy our authentic fragrances at great prices. It is also great to know you appreciate the value of testers and non retail packaging when it comes to getting the products you love 🌟 We appreciate your honest note regarding shipping times as well, and your continued support means a lot to us. We look forward to serving you again soon!
Report
Benita
Jun 17, 2026
Great prices and scents
I absolutely love the scents I have purchased. They come in no time and are the best. The prices are amazing.
Response from FragranceXJun 18, 2026
Hi Benita! Thank you for taking the time to leave your review! We are thrilled to hear that you love the fragrances you have purchased and that your orders arrived quickly. Providing authentic products, fast delivery, and great value is what FragranceX.com strives for every day. ✨ We sincerely appreciate your kind words and continued support. We look forward to serving you again soon!
Report
Mikey M.
Jun 17, 2026
Whenever I need some good fragrance or…
Whenever I need some good fragrance or some good smell good, fragranced always comes thru! They have good stuff and they g have great prices, i recommend them to anybody!
Response from FragranceXJun 18, 2026
Hi Mikey Mike! Thank you for sharing your experience with us! We are delighted to hear that you can count on us whenever you are looking for a great fragrance. Your recommendation, along with your appreciation for our selection and pricing, means a great deal to everyone at FragranceX.com. ⭐ We truly value your support and loyalty. We look forward to serving you again soon!
Report
Tremendo
Jun 17, 2026
A website to trust.
Everything was great.
Response from FragranceXJun 17, 2026
Hi Tremendo! Thank you for your review! We are delighted to hear that everything was great and that you consider FragranceX.com a website you can trust. Your confidence and support mean a great deal to us. ✨ We look forward to serving you again soon!
Report
Melissa
Jun 15, 2026
Never order from them
There delivery service first couldn’t find my address they then delivered it to another door and when I ask for a refund they tried to tell me to call police if it was stolen . How am I calling the police over a package that wasn’t even dropped at my door . I sent picture of my door and it isn’t even the door it was dropped off Couldn’t gibe me a refund , couldn’t do anything when it was there problem . They have the delivery service that didn’t deliver to the right door 🤦‍♀️🤷‍♀️ not satisfied at all No package and no refund out 60$ I guess never order from them again and I recommend not to
Response from FragranceXJun 16, 2026
Hi Melissa, Thank you for sharing your feedback. We are sorry to hear about the frustration and disappointment you experienced with your delivery. We understand how concerning it is when a package does not arrive as expected and appreciate you bringing this matter to our attention. Please know that your case is currently being reviewed by our team. We are looking into the details of the delivery concern and will provide you with an update directly via email as soon as our review is complete. 📦 Thank you for your patience while FragranceX.com investigates this matter.
Report
Cecilia P.
Jun 14, 2026
For ALL the people who are from Europe
For ALL the people who are from Europe: Stay away from this site if you don’t want to be robbed for your money !!!!! 1 Star is too much for this site and for sure for the costumers service especially for Vasilev Vasili. I DONT RECOMMEND this site!!!!!I made a return of two unused products and I paid for both of them 106, 91 € . According to the website policy, because I paid myself for the return and the products were in good condition I was eligible for the full refund. But NO , surprise, I received just 72,99€. When I asked why, the answer was that they don’t believe that I paid this much although I sent them proofs from my Klarna account and also from the bill that they sent me ,then they told me that it was because of taxes but I showed the bill that they released and there is written 0 taxes and then, when they had no more reasons and found out that I raised an dispute, they threatened me.So now ,because luckily I paid through my Klarna account, I raised a dispute and if this situation will not be solved correctly, with all my proofs I will file a complaint to the European court for consumer protection! One more time STAY AWAY FROM THIS SITE especially if you are from Europe! FragranceX 👎👎👎👎
Response from FragranceXJun 15, 2026
Hi Cecilia! Thank you for sharing your feedback. We are very sorry to hear about your experience and understand how frustrating this situation has been for you. We sincerely apologize for the concerns regarding your return and refund. Our team is currently reviewing the details of this matter, including the return and refund information you referenced. We appreciate you bringing these concerns to our attention and providing the supporting documentation. We will continue investigating the issue and provide you with an update via email as soon as possible. 📦 Thank you for giving FragranceX.com the opportunity to review this matter.
Report
Carol B.
Jun 10, 2026
My package came quickly
My package came quickly, packaged well and so happy I can still get perfumes no longer in the stores.
Response from FragranceXJun 10, 2026
Hi Carol! Thank you for your wonderful review! We’re so happy to hear your package arrived quickly, safely, and well packaged from FragranceX.com. 📦 It’s also great knowing you were able to find beloved fragrances that are no longer available in stores. We look forward to serving you again soon!
Report