FragranceXReviews of fragrancex.com

Placed an order on the second last week of November with enough time to arrive by Christmas and they lost the package before it even left their warehouse as the package stopped moving. They sent another one in its place the same day I called and it seems that package has been lost yet again as it has stopped moving. The company they use Landmark Global is total s**t as this would be the second loss package now you can’t get any information from them of where your package is or anything like that as you have to go back to fragrance X for answers. Conveniently I can’t even get a hold of fragrance X because no one answers the phone goes straight to an answering machine doesn’t seem like they answer there emails as well.

I have ordered from this site outside of the US (UK) & I have been waiting for over two weeks and there’s still no sign of my order... I have even emailed the company yet no reply! Not a happy customer at all & I will defo not order from here again

I liked the options and selections of the products. The price was decent, not great but decent. I did not see the value of the coupons or the savings of the cologne compared to other websites. The delivery time was very slow compared to other companies. I did like that all my products came together on the same time and in the same box. Overall it was a good experience but would give it 5 stars if there was a better value for the products.

I purchase 2 Cologne's hwin was Kenneth cole black bold Which is my signature favour sent the other was the one million Which I did not care for and that is why I'm requesting a return label so that I can possibly purchase something else I understand that it will cost me for the return label $5 95 I have no problem with you guys taking that out of my refund

loved my purchases!

My command was charged with two times two vallues: 78,29euros plus 0,82 euros My command on their website was at the value of 77,38 euros. Do no try to do anything with them because they are scammers.

Not happy with tracking. Saying it is with dpd but dpd saying parcel is not with them. Tracking is saying it is still at JFK They have taken payment so what is the holdup. No response from fragrance. Is this a scam

Update: Received my perfume today, unopened as of yet as it is a Christmas present. Slight coincidence I had written on here yesterday and got it delivered today after weeks of waiting but happy it is here. Ordered on the 5th of December and still awaiting delivery to the uk... apparently been sitting in JFK for the past 5 days? Scam