FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Michelle
Oldie but goodie. One of my go to fragrances. Delivered within a few days.
Response from FragranceXAug 7, 2026
Hi Michelle! Thank you for your kind feedback! We are glad you found one of your favorite go to fragrances and that it arrived within a few days. 📦 We appreciate your business and look forward to serving you again!
Phillip S.
FragranceX is a wonderful and trustworthy site to purchase fragrances. I will continue to buy from you all over and over. Thank you!!!
Response from FragranceXAug 7, 2026
Hi Phillip! Thank you for your wonderful review! We are thrilled to hear that you consider FragranceX.com a trustworthy place to purchase fragrances and that you plan to continue shopping with us. ⭐ We truly appreciate your continued support!
Ritchard W.
The bottle was broke. The box was bent on the bottom. I'm assuming they threw it very hard and very long as the other bottle was insulated enough not to Crack. But called fragrance X was put on hold twice for over 30 minutes and finally gave up! I am disabled and can't just sit on hold forever! And you know how it is when your already peaved and sitting there waiting to be heard!! And then when the call drops the air gets taken out of your sail! I won't be ordering from Fragrance X again!
Response from FragranceXAug 7, 2026
Hi Ritchard! We are very sorry to hear that your bottle arrived damaged and that you had difficulty reaching our team. We do not have a record of a call from you, and we would appreciate the opportunity to assist you with this issue. Please reach out to [email protected] or phone so our customer service team can review your order and help with the damaged item. 📦 We sincerely apologize for the frustration and hope we can make this right for you!
Belkis H.
Everything was very good thank 😊
Response from FragranceXAug 7, 2026
Hi Belkis! Thank you for your kind feedback! We are delighted to hear that everything was very good with your order. ✨ We truly appreciate your support of FragranceX.com and hope to serve you again soon!
Henry S.
Send me a difernt product After weight long time for delivery
Response from FragranceXAug 6, 2026
Hi Henry! I am sorry to hear that your order took longer than expected to arrive and that you received a different product than expected. We understand how disappointing this can be, especially after waiting for your delivery. 📦 Please contact FragranceX.com customer service so we can review your order and help arrange the appropriate resolution. We appreciate your feedback and hope we can make this right for you!
Pam S.
Customer service was great
Response from FragranceXAug 6, 2026
Hi Pam! We are sorry to hear that you were disappointed with the fragrance. We see that you reached out on 08/03, and a return label was submitted so you can return the order. 📦 Please rest assured that FragranceX.com only sells 100% authentic products sourced from reputable distributors and authorized suppliers. We do not sell knockoffs, replicas, or imitations. We appreciate your feedback and hope we can make this right for you!
Michael U.
The 2 real Madrid colognes don't have a scent at all!!! They changed the bottle and top and obviously the formula. It is watered down and lost the sweetness. It used to last a full 8 hours on my skin! Unfortunately I through away the boxes so I cant return them. A total waste of money!!!!
Response from FragranceXAug 6, 2026
Hi Michael! We are sorry to hear that the 2 Real Madrid colognes did not meet your expectations. We understand how disappointing it is when a familiar fragrance seems different from what you remember. Please rest assured that FragranceX.com only sells 100% authentic products sourced from reputable distributors and authorized suppliers. We do not sell knockoffs, replicas, or imitations. We appreciate your feedback and are sorry this purchase did not meet your expectations!
customer
Great service!
Response from FragranceXAug 6, 2026
Hi! Thank you for your kind words! We are thrilled to hear you had a great experience with FragranceX.com and appreciate you taking the time to share your feedback. ✨ We look forward to serving you again!
