FragranceXReviews of fragrancex.com

I ordered Euphoria. Forgot how much I love this scent. Came quickly at a good price:-)

I ordered 100ml Creed Viking over one month ago on May 4th. I was told it was shipped the same day. There has been no delivery. I recently contacted DPD with the tracking number I was given and they have said they never received any package. FragranceX would not respond to my emails, so I had to call and they said their courier is having issues. Very vague, and they stated it wasn't lost so they would not refund me as I had requested over the phone. They also would not give me a timeframe on when they would solve the issue - which has already been over a month. So I have had no delivery. I cannot get a refund. I don't know when I can get a refund. I don't know if it'll take weeks or even months for this to be resolved. I don't know what's going on, and feel helpless here. This has been an expensive order with very poor customer support. Frankly, I just want my refund now. I have 0 trust in fragranceX, they don't seem to be resolving this (expensive) issue. Honestly, I don't want to be vindictive here, but I really feel some compensation or at least an apology is in order to try and salvage my confidence in the company.

Requested replacements or refund. No smell at all other than alcohol. Unhappy 1st time customer.

Love it will order again

yes. I got them and love it

Perfume and soaps have very feint fragrance. The body lotion is fragrance free. Not the way I remember the original Maja fragrance from Spain. But price was very reasonable and items arrived within a week.

Never disappointed with what I get everything is always perfect

Great selection, and quick delivery! I would definately buy from Fragrance X again! Thank you