FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Dorene B.
Wow the prices are awesome and the time it took to get to me was super fast. I smell great!
Response from FragranceXNov 16, 2021
Hello! Thank you for taking the time to leave our company a great review! We truly appreciate your feedback & look forward to serving you again soon! Have a great day!
Mandis
I have ordered 3 weeks ago, tracking number is given but until now it has not left US. My location is in Singapore and there are many flights from US to Singapore daily. I don't understand what is happening. The customer service just gives the same answer each time. I don't think I will get the goods, and I am here warning people here to avoid this company. I am so tired of waiting and talking to them. I think this might be a scam website and the reviews here all fake. It's terrible. I also realised that 5 stars review are usually invited. This is shady...
Response from FragranceXOct 27, 2021
Hello, Hope you are well. Since this is an international order going outside of the USA, then it is most likely held up at customs for longer than usual due to COVID manual inspections, or the holidays approaching. The tracking information does not update until your package crosses customs in your country, which is unfortunately out of our control. And orders to Singapore take 4-12 business days to arrive from New York. If you would like further information about your order, please feel free to contact us at [email protected]. Thank you!
Debbie B.
I'm so sorry to give a bad review but all 3 fragrances I purchased smell very old or very fake.
Response from FragranceXOct 27, 2021
Thank you for taking the time to give us a review. We only stock products that are 100% authentic and original brand names, but since we ship millions of items everyday from our warehouse, every once in a while, although extremely rarely, an old batch of perfume may be sent out in error. We do strive to make sure all of our customers are satisfied with the service we provide. I have just sent you a return label if you would like to return your 3 items. Please reach out to [email protected] with any further questions or concerns.
Shirley
An ad on my phone listed Red perfume by Giorgio on sale at 18.14. When I ordered 7 of them, they were 22.14 each even with 15% off. $4 per bottle difference. I kept the order because it was still $1 per less than the next place I would have ordered from but was definitely not the price I had been lured to your site with.
Response from FragranceXNov 16, 2021
Hello! Thank you for taking the time to leave our company a great review! We truly appreciate your feedback & look forward to serving you again soon! Have a great day!
Anne M.
Order couple days later it was delivered to my door Easy peazy thank you very much
Response from FragranceXNov 16, 2021
Hello! Thank you for taking the time to leave our company a great review! We truly appreciate your feedback & look forward to serving you again soon! Have a great day!
Jess
I'd love fragranceX but this is the first time I ordered CK Euphoria and I'm really disappointed coz it didn't last long,max 1hr or less. My question is "legit or imitation"?
Response from FragranceXOct 27, 2021
Hello Jess, Thank you for taking the time to submit a review. We only stock products that are 100% authentic and original brand names. We do not sell any knockoffs or imitations. If the fragrance does not last as long as you'd hoped, this was most likely a fragrance with light base notes. We also have a 30-day money-back guarantee so I sent you a free return label to send it back to us if you'd like. If you have any questions, please contact us. We are happy to help!
Monique G.
Great experience! Love the perfume and the price is great! Fast delivery.
Response from FragranceXNov 16, 2021
Hello! Thank you for taking the time to leave our company a great review! We truly appreciate your feedback & look forward to serving you again soon! Have a great day!
Lynne M.
I ordered this for my husband because we couldn't find it until Christmas season where we live. He was very happy with being able to get it thru your company.. thank you!
Response from FragranceXNov 16, 2021
Hello! Thank you for taking the time to leave our company a great review! We truly appreciate your feedback & look forward to serving you again soon! Have a great day!
