FragranceXReviews of fragrancex.com

Response from FragranceXOct 22, 2021

Thank you for your order and review. We are truly sorry you are unhappy with your product. We do mention all sizes on our website. We are happy to assist you with a return. We have a 30-day money-back guarantee that you can definitely take advantage of here: https://www.fragrancex.com/customerservice/ordering2.html#1 If you have any questions, please contact us. We are happy to help!

Response from FragranceXNov 24, 2021

Thank you for taking the time to write a review for our company. We appreciate it. We are glad that you were satisfied with your fragrance.Enjoy!

Response from FragranceXNov 5, 2021

Thanks so much for your review! We are so sorry you didn't receive one of your fragrances and appreciate that you brought this to our attention. We would like to know more about your experience. Please feel free to reach [email protected], as we would like to assist you.

Response from FragranceXNov 24, 2021

Thank you for taking the time to write a review for our company. We appreciate it. We are glad that you were satisfied with your fragrance.Enjoy!

Response from FragranceXOct 22, 2021

Hello Sibusiso. Hope you are well. I am truly sorry for the huge delay with your order. If it is an international order going outside of the USA, then it is is most likely held up at customs for longer than usual due to COVID manual inspections, or the holidays approaching. The tracking information does not update until your package crosses customs in your country, which is unfortunately out of our control. If you would like further information about this order, please feel free to contact us at [email protected]

Response from FragranceXNov 24, 2021

Thank you for taking the time to write a review for our company. We appreciate it. We are glad that you were satisfied with your fragrance and received it on time. Enjoy!

Response from FragranceXNov 24, 2021

Thank you for taking the time and writing a review on our company. We truly appreciate it. We are happy to hear that you are satisfied with your experience with us thus far. Hope you enjoy the rest of the week!

Response from FragranceXOct 27, 2021

Hi Alexis, Thank you for taking the time to share your review. We are truly sorry you are unhappy with your product. We are happy to assist you with a return. We have a 30-day money-back guarantee that you can definitely take advantage of. I have emailed you a prepaid return label to send any unwanted items back to us for a full refund. If you have any questions, please contact us. We are happy to help! Thanks and have a great week!