FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Dvantae T.
My item arrived damaged.
Response from FragranceXOct 22, 2021
Hello Dvantae, I do apologize for this inconvenience. We do strive to make sure all of our customers are taken care of. If I may ask, What is your order number? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!
Kevin T.
Super fast delivery. My wife loves it! Thanks so much.
Response from FragranceXNov 5, 2021
Hello, Thank you so much for your wonderful review. We truly appreciate your kind words. We look forward to serving you again :)
Justin
Got exactly what I ordered and recieved it quickly. Great and trusted online store with discount prices. Definitely will be a returning customer.
Response from FragranceXNov 5, 2021
Hello, Thank you so much for your wonderful review. We truly appreciate your kind words. We look forward to serving you again :)
Enrique B.
Very nice. Smooth checkout with "after pay". Delivered very fast. Very satisfied.
Response from FragranceXNov 5, 2021
Hello, Thank you so much for your wonderful review. We truly appreciate your kind words. We look forward to serving you again :)
Cassie M.
Yes I received my order, but on ONE perfume that I ordered, I am extremely unhappy!! The Vera Wang perfume didn't come with its manufactured lid. This was a gift for my wife for our 24th Anniversary. I couldn't give her this because I was embarrassed. It looked like it was a knock off, and that I couldnt afford the whole Vera Wang. ...I informed AfterPay and they told me that it's not their problem. Can you help me and replace that item, because I feel it was A Packaging and Delivery issue. Thank you From A Dissatisfied Customer, Cassie Macedo
Response from FragranceXOct 22, 2021
Hello Cassie, Thank you for taking the time to give us a review. We only stock products that are 100% authentic and original brand names. We are truly sorry you are unhappy with your product. You may have ordered a tester, in which case it would not come with a lid because testers are made for department stores for people to sample, but they are still 100% unused and authentic, just cheaper. We are happy to assist you with a return/replacement. Please email us at [email protected] for further assistance.
Denise H.
Was smaller than I thought, but it’s expensive for larger bottle. Arrived in a timely fashion.
Response from FragranceXNov 5, 2021
Hello, Thank you so much for your wonderful review. We truly appreciate your kind words. We look forward to serving you again :)
Greg
tricks into leaving a trustpilot review when they email a link to confirm received delivery
Response from FragranceXOct 22, 2021
Hello Greg, Thank you for taking the time to give us a review. I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, Do you have an order #? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!
chris J.
Took to long on delivery
Response from FragranceXOct 22, 2021
Hello Chris, Hope you are well. I am truly sorry for the huge delay with your order. If it is an international order going outside of the USA, then it is is most likely held up at customs for longer than usual due to COVID manual inspections, or the holidays approaching. If you would like further information about this order, please feel free to contact us at [email protected]
