Jeffrey S.
Never received the product
Never received the product. Was then told to go to the post office to get documentation. You shipped it you figure it out
Response from FragranceXOct 6, 2026
Hi Jeffrey! We’re sorry that you never received your product and apologize for the inconvenience of having to obtain additional documentation. 🚚 To process the investigation, we need documentation that can only be obtained by the recipient from the post office. We understand this may be inconvenient, and we appreciate your cooperation in providing the required documentation so we can proceed with the investigation. Please contact us by email, phone, live chat, or WhatsApp once you have the required documentation, and our team will be happy to review it and continue with the investigation. We apologize again for the inconvenience and appreciate your patience. 📦



