FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Gabe R.
Great job! Great scent!
Response from FragranceXJul 26, 2022
Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you were satisfied with your fragrance. We look forward to serving you again soon!
mihai R.
Do not order from this website. If i could give -stars i would.I have ordered from them an expensive perfume and they apparently have it delivered outside my door while I was not home and when i got home from work the parcel was not there and they did not care. Tried to speak with customer service and they don’t care not their problem. If you wanna get a lot of stress be disappointed and have no help from them and also lose your money go ahead. I will never ever order from them or recommend them. Be aware.
Response from FragranceXJul 20, 2022
I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, What is your order number? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!
Ghada A.
Very bad service, they made me pay 4 times for one item because their website didn't confirm the purchase. I also, didn't get any order number of anything that confirms purchasing. when I asked for a refund they took too long to reply to me. Update: noting from them, they’re keep telling me sorry for that, and nothing regarding the refund, already snet all documents, and I never got an order number. Thr whole thing costs me 476 USD.
Response from FragranceXJul 20, 2022
I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, What is your order number? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!
Maria D.
Beautiful fragrance , great service ❤
Response from FragranceXJul 26, 2022
Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you were satisfied with your fragrance. We look forward to serving you again soon!
Philip W.
The slowest delivery I have ever experienced. 12 Days delivery promised, in reality in was around 2 & 1/2 months. After numerous enquiries as to why and a couple of poor responses I gave up. Also their discount system is misleading and I could have bought locally for the same amount, so then having it immediately. Many better service options out there. I won't be back.
Response from FragranceXJul 19, 2022
I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, What is your order number? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!
Ashley D.
I adore this scent and the packaging is amazing
Response from FragranceXJul 20, 2022
Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you were happy with your fragrance. We look froward to serving you again soon.
MetalCharisma
1st experience with FragranceX is okay but 2nd experience worse! Iost money and items. When email just reply sorry for bad experience. What is FragranceX guarantee offer is a fake. When you don't received your item, they will never follow up and that how they make money. Feeling been scam by this.
Response from FragranceXJul 17, 2022
Thank you for taking the time to write a review. We appreciate the feedback. It looks like theorder was lost with the carrier. You were refunded in full for this lost order. If you have any questions please email [email protected]. Have a wonderful day!!! We are truly sorry for the inconvience.
Ibrahim A.
للاسف الموقع بدا يفقد مصداقيته انا اتعامل معاهم من تقريبا خمس سنوات حتى طلبت اخر طلبيه وصلتني العطور واحد منها مغشوش واثنين لم تصل ابدا وسعرها فوق ال1200 وبعد ما تواصلت معاهم قالو صور البكج وارسله صورت والى الان ما ردوا علي مع العلم ان الكلام هذا منذ اكثر من سنه نصيحه لا تتعامل معاهم اذا انت مع السعوديه الان في مواقع افضل وارخص بكثير
Response from FragranceXJul 17, 2022
أنا أعتذر عن شعورك بهذه الطريقة. نحن نسعى جاهدين للتأكد من رعاية جميع عملائنا. إذا جاز لي أن أسأل ، ما هو رقم طلبك؟ نود حل هذه المشكلة لك. يرجى الاتصال بنا على [email protected] حتى نتمكن من تقديم المزيد من المساعدة في هذا الأمر. أحضى بأسبوع ممتع!
