FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Lisa Johnson W.
Love EVERYTHING i got!!!!
Response from FragranceXAug 5, 2022
Thank you for taking the time and writing a review. We appreciate the feedback. We are happy to hear that you are happy with your order. We look forward to serving you again soon.
Josias N.
Order placed over 2 weeks ago. NO updates. Fake/untraceable tracking number. No response to support query.
Response from FragranceXAug 2, 2022
Thank you for taking the time to give us a review. I do apologize you feel this way. We do strive to make sure all our customers are taken care of. Please note that I do not see any emails from you in our system so far. We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!
Emman E.
Ordered perfume from England. Arrived faster than I expected and very well packaged. Great professional company.
Response from FragranceXAug 2, 2022
Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you received your order quickly. We look forward to serving you again soon.
Olafur Þ.
Top notch service and very responsive. Good selection and everything has been 100% regarding my first 5 orders.
Response from FragranceXAug 1, 2022
Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you were happy with our services. We look forward to serving you again soon.
Ettahiri Y.
BEWARE OF THESE SCAMMERS Received my parcel from this website it was smashed and broken. I paid for 2 bottles and one didn’t arrive and the other bottle was broken. Not the end of the world although the reason I am angry is I have emailed their support I have used messenger I have even called them. As soon as I mention I’m not ordering I am showing a broken parcel they just ignore my messages. 0 star will never order again don’t get excited by the offer prices there is a reason they are cheap they are fake.
Response from FragranceXAug 1, 2022
We only stock products that are 100% authentic and original brand names. We do not sell any knockoffs or imitations. We also have a 30-day money-back guarantee (see our site for details. We are happy to help!We do strive to make sure all our customers are taken care of.? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!
Nicole
Fantastic company! Ordering from their site is very straightforward, and shipping was fast. I purchased three scents but didn't care for any of them, so I checked their return policy which was easy to find, and my return went great. They sent me an email when they received the return stating it would process as soon as they could, and that night I was issued a refund. To put this into perspective, I placed my order on 7/22, and on 7/29, I got the notice that the return was complete. I was so impressed with this company's efficiency and evident care for their customers and reputation that I placed another order. I have no doubts I will be using fragrance x for all of my future fragrance purchases. Discounted prices are a bonus. With customer service like that, I’d pay more.
Response from FragranceXAug 1, 2022
Thank you for taking the time to write a review. We appreciate the feedback. Although we are sorry that the order was returned., We are happy that you were pleased with our customer service. We look forward to serving you again soon.
Joyce W.
Great! I always get my orders in a timely manner.
Response from FragranceXAug 1, 2022
Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you received your order quickly. We look forward to serving you again soon.
Judy H.
Love fragrance x and always buy my perfume and cologne there. Fast delivery and always receive the correct order undamaged. Recommend Fragrance X to everyone!!
Response from FragranceXAug 1, 2022
Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you received your order quickly. We look forward to serving you again soon.
