FragranceXReviews of fragrancex.com

Ayuda con mi pedido. Ya se hizo el debito de la tarjeta fe credito, Estoy necesitando ayuda con urgencia. Hice un pedido el día de ayer viernes 09/12/2022 con orden #55995145 Me llegó un correo que me están pidiendo un código de 6 dígitos del banco. Llame al banco y me indican que ellos no dan ningún código de 6 dígitos y que la transacción ya fue aprobada y debitada. Quiero saber cuál es el status de mi pedido. Ya envié correo a support. Espero su rápida respuesta. Gracias

Website navigation was easy. Had no problems finding items. There’s a large selection of fragrances to pick from. I will again in the future.

I've placed a total of 5 orders in the last month and they have not let me down (knock on wood)! Pricing is very very competitive... no sales tax... great product selection, the packaging is always on point, and free shipping (usually have to spend at least $35 for free shipping but that's very easy for me to do). Speaking of shipping my most recent order was placed at 9:45a on 12/7/22, was shipped by 11:45a (same day), and delivered 3:45p on 12/9!! Lightening fast shipping is the norm! By far the fastest shipping of all the online fragrance stores I've shopped at. FragranceX.com is my go-to fragrance store.... y'all stay takin my money and I'm happy to give it to y'all!!

I ordered merchandise, received it now enjoying it. The fast turn around time.

I placed an order on November -14-2022 and now it's Dec-09-2022 and I've still haven't received my order. Order number#55100128. And am a senior citizen on fixed income.

Order #55387270 Guys thanks I finally received my package yesterday. Thanks so much

Great price. And pretty fast delivery.

Overcharged! They denied overcharging my card for a failed transaction. I called my bank, I was told FragranceX did a pre-authorisation hold on my card and the amount has not been refunded still. In the past, any pre-authorisation charge for failed transaction will always be refunded back almost immediately, I'm talking less than 30 minutes( had 3 cancelled orders and the money were immediately refunded). I sent the proof from my bank statement via email to them and called them, in which they replied ''we will never charge you for a failed transaction.'' Well it's been almost 10 days and they stopped replying after I sent in my statement, not even my bank could get a response from them. Such a shame for a company that claimed to be well trusted and reliable. Update: Just saw FragranceX reply and they proved just my point. I'm pretty sure I am not the one confused here. I specifically mentioned "had 3 cancelled orders and the money were immediately refunded" - meaning I was refunded 3 times for the 3 separate cancelled orders BUT FragranceX charged me AGAIN for the 4TH TIME for a transaction that did not even went through(checkout page stated "error", there wasn't even an "order placed") and the amount was never reverted back to my card. How do you have no control over an amount that YOU charged to my card? Instead of diffusing the question with your generic textbook answer, why can't FragranceX take their customer seriously by conducting an internal investigation with the finance team?