Ethel L W.
The real McCoy
Timely delivery real fragrances,nicedecorative bottle really no issues
Response from FragranceXJul 23, 2024
Thank you so much. We look forward to your next order!

FragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing21,779 approved reviews, newest moderated first
Ethel L W.
Timely delivery real fragrances,nicedecorative bottle really no issues
Response from FragranceXJul 23, 2024
Thank you so much. We look forward to your next order!
Naf G.
From fragrancex.com I ordered a perfume for over $300 smelled like bathroom cleaner (some other also described as ‘fecal’ scent) so I asked for return and refund or exchange. I packaged the item in its original condition and shipped insured and documented. Then I received an email from fragrancex.com acknowledging they received, promising processing refund if any. When I didn’t hear from them I made many failed attempts to contact, or they sent me automated ‘dumb’ emails. Until they finally answered and said package received empty, no refund!! I have evidence but will need some work. I am not the only one fragrance.com cheated and robbed their money. I will not quit I also need help or advice from those who had the same experience. Thanks New update; It’s now September 2nd, and fragrancex.com hasn’t refunded my money and they are not willing to do so
Response from FragranceXJul 22, 2024
Hello, Thank you for taking the time to share your thoughts. We genuinely appreciate your feedback and regret any dissatisfaction with the return process. We will verify this internally. Additional communication will be done via email directly. Thank you for your patience.
Elsie M.
Good service, prompt delivery
Response from FragranceXJul 23, 2024
Thank you so much!
Si
Perfect! Fast delivery, very well packed so no damage to the product, high quality perfume. very happy
Response from FragranceXJul 23, 2024
Thank you for your outstanding 5-star review. We greatly appreciate your support and are delighted to know that you had an exceptional experience with us. We look forward to your next order!
abiam
es muy buena
Response from FragranceXJul 23, 2024
Gracias!
Lamar W.
Great fragrance and great delivery!!!
Response from FragranceXJul 23, 2024
Thank you so much. We look forward to your next order!
Jose S.
No eh recibido nada todavía
Response from FragranceXJul 18, 2024
Hola, Gracias por tomarse el tiempo para compartir sus pensamientos. Realmente apreciamos sus comentarios. Tenga en cuenta que no pudimos verificar los detalles de facturación de este pedido y, por lo tanto, tuvimos que cancelarlo. No se le cobró, por lo tanto, no se debe realizar ningún reembolso. ¡Qué tengas un lindo día!
Shelly
Ordered the cool water and did not like the smell it smelled old will not buy anything else!
Response from FragranceXJul 17, 2024
Hello, Thank you for taking the time to share your thoughts. We genuinely appreciate your feedback and regret any dissatisfaction with your product. If you find that the item doesn't meet your expectations and you'd like to explore alternatives, we encourage you to take advantage of our 30-day return policy. Our Support team at [email protected] is readily available to assist you through the process. We hope this information proves helpful. Wishing you a wonderful day!