FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Juanita L.
The lotion works better than the perfume for me.
Response from FragranceXJan 27, 2026
Hi Juanita! Thank you for sharing your experience with us! We’re glad to hear that the lotion worked especially well for you. Everyone’s preferences can be a little different, and it’s great to know you found a product that suits you perfectly from FragranceX.com ✨ We truly appreciate your feedback and hope you continue to enjoy shopping with us!
Monique C.
Very satisfying no regrets 💕
Response from FragranceXJan 27, 2026
Hi Monique! Thank you so much for your lovely feedback! We’re thrilled to hear that your experience was very satisfying and left you with no regrets. It means so much to know you’re happy with your purchase and overall experience with FragranceX.com 🌸 We truly appreciate your support and look forward to serving you again soon!
James W Corley J.
The cologne did not have a strong fragrance. It seemed water down or old.
Response from FragranceXJan 27, 2026
Hi there! We’re truly sorry to hear about your disappointment and appreciate you taking the time to share your feedback with us. All fragrances sold at FragranceX.com are 100 percent authentic and sourced from trusted suppliers. In some cases, factors such as formulation, concentration, or how a fragrance reacts with individual skin chemistry can affect how it smells, especially upon initial application. We also noticed that we did not receive prior communication from you regarding this concern. We have since sent you an email outlining our return process so we can assist you with a refund if you choose to move forward 📦 Thank you for bringing this to our attention, and we hope to have the opportunity to resolve this for you.
Sandra P.
Company is doing great. MY first order. My husband loves my Pleasures Intense. I was going to order Beautiful and Pleasures original scent but I waited until after Christmas to see if my husband bought me some and he did so I ordered 2 bottles of the Intense version. My perfume arrived bottles unbroken and pretty quickly. It will be awhile before i am able to place another order. Catching up on bills. I will order again soon hopefully.
Response from FragranceXJan 27, 2026
Hi Sandra! Thank you so much for sharing such a thoughtful and detailed review with us! We’re delighted to hear your first order went so smoothly and that your husband loves Pleasures Intense. It’s wonderful knowing your perfumes arrived quickly, safely, and just as expected from FragranceX.com 🌸 We completely understand taking time to catch up on bills and truly appreciate you choosing to shop with us. We’ll be here whenever you’re ready, and we look forward to welcoming you back again in the future!
Reginald W.
They offer good prices. There was no problem getting a refund for duplicate order . Customer service was great. Good delivery time.
Response from FragranceXJan 27, 2026
Hi Reginald! Thank you for taking the time to share such a positive and detailed review! We’re happy to hear you found great prices, experienced smooth delivery, and had an easy refund process for the duplicate order. Providing helpful customer service and reliable shipping is always a priority at FragranceX.com 🚚 We truly appreciate your feedback and look forward to serving you again soon!
Cristina R.
I am very Disappointed because I bought 5 perfumes thinking that they're original, but they are fake, fragrance x should to let people know that your perfume and cologne are fake.
Response from FragranceXJan 27, 2026
Hi Cristina! We’re truly sorry to hear about your disappointment and appreciate you taking the time to share your feedback with us. All fragrances sold at FragranceX.com are 100 percent authentic and sourced from trusted suppliers. In some cases, factors such as formulation, concentration, or how a fragrance reacts with individual skin chemistry can affect how it smells, especially upon initial application. We also noticed that we did not receive prior communication from you regarding this concern. We have since sent you an email outlining our return process so we can assist you with a refund if you choose to move forward 📦 Thank you for bringing this to our attention, and we hope to have the opportunity to resolve this for you.
Linda H.
I ordered some light blue cologne by solace and have never received it but my credit card was charged
Response from FragranceXJan 27, 2026
Hi Linda! We’re very sorry for the confusion and understand how concerning this situation can be. After reviewing the order details, we see that the shipping address provided at checkout was a resort location. According to the carrier tracking, the package was successfully delivered on 01/20/2026 to the reception at that address 📦 We recommend checking directly with the resort’s front desk or package handling area, as they often receive deliveries on behalf of guests. If you’re still unable to locate the package, please reach out to our customer service team so we can further assist you. Everyone at FragranceX.com truly appreciates your understanding and is here to help.
Niki
Great experience. Shipping was timely.
Response from FragranceXJan 27, 2026
Hi Niki! Thank you for sharing your great experience with us! We’re happy to hear your order arrived in a timely manner and everything went smoothly. Providing reliable shipping and a positive experience is always a priority at FragranceX.com 🚚 We truly appreciate your support and look forward to serving you again soon!
