customer
I hate your company and I will never…
I hate your company and I will never buy anything from you again I told friends and neighbors to not buy from you, refund my money for missing package
Response from FragranceXApr 7, 2026
Hi there, We’re truly sorry to hear about your experience and understand how frustrating this situation must be. Thank you for bringing this to our attention and for giving us the opportunity to review your case. We can confirm that a support ticket has already been opened, and one of our agents has provided the details of what is required to continue with the claim for your missing package. 📦 Once the requested documentation is submitted, we will be able to move forward with the investigation and work toward a resolution as quickly as possible. We appreciate your patience and encourage you to reach out if you need any assistance with the next steps.



