Keshia Q.
My perfume doesn’t smell right it’s…
My perfume doesn’t smell right it’s like its water down. And it doesn’t even spray like it normally does when i used to order from you all.
Response from FragranceXApr 8, 2026
Hi Keshia! Thank you for bringing this to our attention, and we’re sorry to hear about your experience. We understand how disappointing this must feel when a fragrance doesn’t perform as expected 💫 All products sold by FragranceX.com are 100 percent authentic, but variations in scent or spray performance can occasionally occur due to factors like formulation changes, storage conditions, or a possible defect with the sprayer. We’re here to help and invite you to contact our support team so we can review this further and assist you with a resolution.



