FragranceShop.comReviews of fragranceshop.com

3.9770 reviews
Cosmetics & Makeup

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FragranceShop.com

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About FragranceShop.com

Shop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop

FragranceShop.com (fragranceshop.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Website: fragranceshop.com
Category: Cosmetics & Makeup
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 48% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FragranceShop.com reviews

Showing 512 reviews with 5 stars · Clear filters

Chesley F.
Jun 1, 2026
Smooth transaction
Smooth transaction
Response from FragranceShop.comJun 4, 2026
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Raymond L.
May 31, 2026
This company has great prices
This company has great prices. My order was sent in a timely order, arrived in great condition and I was pleased with the whole shopping experience.
Response from FragranceShop.comJun 4, 2026
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Rostyslav
May 31, 2026
Authentic product
It was a birthday present, and although the shipping was delayed, I eventually received an authentic, high-quality product. Thank you!
Response from FragranceShop.comMay 31, 2026
Thank you for your feedback. We apologize for the frustration regarding your delivery. We have tried to look up your order under your name but cannot locate it, so we have requested more details from you via Trustpilot. To clarify, as stated on our Shipping Information Page (https://www.fragranceshop.com/shipping-information/), our Express Shipping is not an overnight service; it takes 2–5 business days (excluding weekends and holidays), compared to 5–10 days for standard. However, if your order sat unprocessed or missed that 2–5 day window, we want to make it right. Please reply to our Trustpilot message or contact our customer service team directly with your order number so we can look into this immediately.
Ms Jane S.
May 29, 2026
I ordered 3 different scents and I’m…
I ordered 3 different scents and I’m pleased it’s each. They arrived appropriately packaged and were extremely well priced.
Response from FragranceShop.comMay 29, 2026
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Lucia P.
May 29, 2026
Excellent experience
Fast shipping and delivery. Product exactly as advertised. Easy company to deal with.
Response from FragranceShop.comMay 29, 2026
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Barbara Johnston O.
May 28, 2026
I thought the perfume I've been using…
I thought the perfume I've been using for the last 40 years had been discontinued. Much to my surprise, I found it on your website, and it was priced at about half of what I had previously paid. I'm a happy customer!
Response from FragranceShop.comMay 29, 2026
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Judi B.
May 28, 2026
ALIEN a great fragrance.
I have been wearing Alien for a very long time and it is the only scent I've ever worn that men have stopped me and asked "What are you wearing and that they would like to buy some for their better half". I appreciated your service and was very happy when it arrived. Thank you Judi
Response from FragranceShop.comMay 29, 2026
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Jane
May 28, 2026
Everything went well!
Everything went well!! I haven’t had this for so long. We love it! So glad I found you and my perfume. Thank you!!
Response from FragranceShop.comMay 29, 2026
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

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About FragranceShop.com

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This company has great prices

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I ordered 3 different scents and I’m…

Excellent experience

I thought the perfume I've been using…

ALIEN a great fragrance.

Everything went well!