FragranceShop.comShop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop
FragranceShop.com (fragranceshop.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Ali G.
I try to make an order during a week via paypal but each time it does not go through because of technical problems. I have written to customer service regarding this problem about 4-5 times but no reply i got. Very bad service!
Jose F.
I place the order through the website, and they send me an email saying that they cannot accept payment with the credit card, to please make the payment by wire transfer or paypal, I make the transfer and they have not responded to the email for a week
R.M
THIEVES, THIEVES, THIEVES!! Be aware this company is suck they sent you a fake order number and later marked it as delivered which is a lie. Don't buy from those stealer. You've been warned!!
jerry R.
Container was damaged
Aaron
I said I wanted to do a return I've sent you seven emails asking what I need to do to return four items never got one email back and finally when you did email me it has nothing to do with the return you want me to give a review well I'm going to be serious you have horrible customer service skills.
Reno J.
I changed my cart for canadian $ but they charged me in us $ not serious at all plus ive sent an email more than a week no nobody answered to my mail. Excessive shipping cost not worthy.
Clyde W.
This company sucks at communicating with their patrons. Why do I have to send multiple emails and still not guaranteed a response? I will not be purchasing from them again.
Manny O.
I placed a order of mens fragrances for about 200 dollars worth, they double a bunch of my fragrances on my order, and they answered 1 email me know where to mail them back too. I paid thirty something at the ups store for shipping, and they never refunded my money, it's going on a month now since they received my order and still no refund they will not return any of my emails! And they didn't send me 2 fragrances that they charged me twice for. All in all they stole over 130 dollars from me I just wish I would have kept the fragrances instead of me returning them. Because now they kept my fragrances and my money plus shipping cost. They will have to answer to GOD one day for there theft.
