Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

16,738 approved reviews, newest moderated first

Alan King J.
Oct 22, 2023
Sales rep was really knowledgeable and…
Sales rep was really knowledgeable and consultative. Very happy with the fragrances selected.
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Evelyn M.
Oct 22, 2023
I was a happy and satisfied customer 😊
Walked in got greeted and got helped she took her time. I when in there to buy a cologne for my husband for sweetest day and I ended up buying one for me too. Lady helped out so much because I wasn't sure what cologne and perfume I wanted. She mentioned the sale they had going and with her amazing help she convinced me to get 2nd perfume. Was also so surprised they offer to wrap the cologne for my husband (at cost of course) which it so worked out for me. I left very happy. Will definitely recommend to family and friends. Thanks for a great experience.
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Vicki
Oct 22, 2023
Most helpful..
I wish I knew the young man’s name that helped me.. he was so nice and patient while I smelled so many fragrances.. after taking the time to understand what scent I liked he recommended one that was perfect and on sale!
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Valued C.
Oct 22, 2023
Sales gal was very helpful and…
Sales gal was very helpful and accommodating.
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Aden A.
Oct 21, 2023
I showed the lady a picture of the…
I showed the lady a picture of the cologne I wanted and she grabbed the cologne and said it was the cologne in the picture so then we paid for it and I opened the box and it was the wrong cologne , they had no sample bottles to make sure it was the right one so never go to that store it was a horrible experience
Response from Fragrance OutletNov 15, 2023
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Valued C.
Oct 21, 2023
The company needs to have all the…
The company needs to have all the selections.
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Holly R.
Oct 21, 2023
Website annoying
I ordered from the website and it's not easy to use. It kept adding random items to my cart which was annoying.
Response from Fragrance OutletNov 15, 2023
We appreciate your feedback! We will make sure to notify our team of this issue so our customers can have a smoother ordering experience with us in the future. We hope you give us another chance as your fragrance retailer! Thank you, Fragrance Outlet Team
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Naim
Oct 21, 2023
Jilian went above our expectations
Jilian went above our expectations. She gave us the best service and save us a lot of money than we was supposed to pay. Just for service customer and we sure to come again when we passing through Boston. Thank you again , I am Director In a company where the service customer his the main goal so I can confirm that you made us completly satisfy
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