HARSHMAN/ELLEN V.
The lady who helped me when I was in…
The lady who helped me when I was in the store, knows how to handle guest. She was knowledgeable about the products and even tested more products that I might be interested on. Thanks, Ellen

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing16,738 approved reviews, newest moderated first
HARSHMAN/ELLEN V.
The lady who helped me when I was in the store, knows how to handle guest. She was knowledgeable about the products and even tested more products that I might be interested on. Thanks, Ellen
Thomas
Taylor helped me out on Friday, at the Philadelphia outlet location. I came in kind of knowing what I wanted, something that was long lasting but not alc based. She gave me lots of options to try, till she recommended her favorite scent for men Insurrection, Born to be Great and wow I’m blown away! The first night wearing it out everyone’s head was turning so what a great pick! Hit all the points I was looking for she was very nice, helpful the store looked great too! Thank you, will be stopping in again in the future.
angela
I really wish I got the name of the guy that works there. He was amazing. We showed up 10 minutes b4 closing. He was patient and kind. And almost 370 dallors later we were out the door! Saved us more then I spent! Thxu!
Valued C.
First time at this location! Great e
Tara M.
The staff was very helpful and went out of the way to make sure I had what I wanted.
Glynda L.
The staff was great. On the other hand, the fragrance I purchased did not smell the same once I got home and opened it. Since you have a no exchange on opened product, I am now stuck with something I can't use.
First time C.
The sales associate gave us the wrong perfume. We live in Orlando and will be making an extra trip back to Daytona to exchange it for the correct perfume. Due to the holiday, our trip to Daytona must take place in early December. Hoping this will be resolved easily for the correct perfume w/o additional cost.
Response from Fragrance OutletJan 10, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Dana R.
I loved the selection. The employees were so helpful.