Valued C.
Mandy was very knowledgeable about all…
Mandy was very knowledgeable about all the fragrances and helped with all my holiday gifts.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing16,738 approved reviews, newest moderated first
Valued C.
Mandy was very knowledgeable about all the fragrances and helped with all my holiday gifts.
Valued C.
Sales person was nice and she knew exactly what I was looking for easiest transaction ever super nice ths you
Valued C.
The sales associate was very patient and helpful
Valued C.
Not sure about the quality of the fragrance. I wasn't also given a lot of options.
Response from Fragrance OutletJan 10, 2024
Thank you for your feedback. We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Valued C.
Excellent customer service by the team. We were greeted right away and they were very informative on our questions.
Oscar
Had what I needed and gave excellent recommendations to take advantage of their sale.
Yvonne
The customer service that I received from Allie was the best. I am a local and I will be back to see her and get assistance. She was patient and would show me all perfumes or colognes that smells good. I just enjoyed her personality and the professionalism she showed.
Valued C.
Employee had an attitude when I returned to the store to make an exchange for a cologne.
Response from Fragrance OutletJan 10, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.