Sherry
Was not happy with the return policy
Was not happy with the return policy. My husband purchased me some perfume and I kept one bottle but returned the unopened second bottle. I could only get credit. So if you purchase from here make sure you are keeping it. He wasn’t aware of the return policy.
Response from Fragrance OutletJan 10, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.