Valued C.
Great work.
Great work.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Great work.
Valued C.
When I walked in they made me feel welcomed right off the bat. They then were very nice and helpful while I was trying to find something that suited me. Amazing experience, will definitely be back!
Diane N.
Yesterday I purchased a fragrance for my granddaughter and decided to get 50% off of hers if I would purchase one that I've always enjoyed. When I got home I decided to take a look at the receipt. So with the discount I paid $256.23. Checking elsewhere for Christian Doer purple poison. I discovered it cost about $40.00 more at the outlet store. My granddaughters cost $15.00 more than in other locations. I no longer will patronize this store. You would think that it being an outlet things should be a little cheaper. Certainly not cost $20.00 to $50.00 more. Due to the distance to Tanger Outlet mall from my home I won't return it. I just wanted to make other's aware that in this store things are priced higher than normal.
Response from Fragrance OutletMar 14, 2024
We appreciate you taking the time to leave us a review! Our products are priced competitively for the market in which they are sold. Taking advantage of our current promotion of Buy 1, Get 1 50% off, is how our customers can really see a value. In addition, It is very challenging to compete with the online pricing of nearly anything these days. The costs associated with running a brick and mortar store as well as an online store far exceeds the expense of placing a product for sale on other websites. We also stand by all of our products and can guarantee authenticity and quality of our products. We hope you'll give us another chance as your fragrance retailer! Thank you, Fragrance Outlet Customer Service
Shavon
I was sold a bottle of perfume that smells like rubbing alcohol. Per the receipt I unable to return it because its open, um well, I do advise purchasing items at this location.
Response from Fragrance OutletMar 14, 2024
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Teresa H.
The older lady was very wonderful and very helpful.
Valued C.
Aaaàaaaàaa
Diane
Easy access. Clear descriptions, pics a ND prices.
Valued C.
Customer service very friendly and helpful