Valued C.
Great customer y
Lady was very helpful

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Lady was very helpful
Valued C.
All the customer reps were very helpful
Ms. K.
Don't you miss being treated like a customer when you walk into a store? Great customer service is hard to come by these days. When you walk into a store, or up to a counter, no one greets you with a smile, let alone, greet you at all. They make you feel like you are being a bother to them. Since covid, it seems like no one wants to work or be at work and it shows in their performance. I am pleased to say this was not my experience at Fragrance Outlet! I was greeted as soon as I walked through the door. I was asked if I needed help, and the sales agent was able to find the perfumes I was looking for. I was not satisfied with what I chose so he patiently assisted me in finding a scent to my liking. I was well pleased! Thank you for reminding me of what good customer service looks like!
Valued C.
Great store, really really nice service. very nice towards me & opened me to many new fragrances
Giovanni P.
It’s easy ! Fast ! And simple ! That’s why I love shopping online with you !
Andria L.
Salesman very knowledgeable about his products
Melanie
Taylor was INCREDIBLE! She is very knowledgeable about the variety of products available and was the help we needed to find our everyday fragrances and special wedding fragrances for our upcoming wedding.
Casey S.
Very helpful and inviting