Carlton S.
She made sure she had my information…
She made sure she had my information correct

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Carlton S.
She made sure she had my information correct
Eric
The man that helped me gave me many scents to try and gave me personal attention so I could find something I liked.
Braulio Alberto R.
Service excellence 👏 great job
Mark H.
First the lady was kind of rude that waited on me like I was waisting her time. I was the one that said thank you at the end she just handed me the bag. Secondly, I should have looked on Amazon before I even walked in that stupid outlet store because they are charging their customers twice as much as you get it on Amazon. The exact same cologne, same size bottle on Amazon with free delivery for 22.00. I paid 59.00 and that was with a 10 percent military discount. My suggestion be smart and research before you buy from them they are crooks and don't even appreciate your business.
Response from Fragrance OutletMar 21, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Fragrance Outlet Team
Shonda S.
It was a young boy helping my son choose fragrances. He was very patient as my son couldn’t make a decision. He helped him choose 2 new fragrances and also offered the small travel sprayer and told us how to do it. He made it a good experience because my 12 year old son was a little nervous going in.
Diane J.
The lady working the counter was fantastic she made my son’s day. She’s definitely a keeper! We will be going back very soon!
Valued C.
Friendly staff ,quick service
Valued C.
I had been looking for a fragrance everywhere and found it there. It was the last bottle but they do cell it.