Tamara H.
My first time in the fragrance store…
My first time in the fragrance store and I’m in love. I will definitely go back

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Tamara H.
My first time in the fragrance store and I’m in love. I will definitely go back
Anthony A.
Location: Arizona Mills in Phoenix Arizona As soon as I walked in, an older caucasian lady asked me “why do you people where those on your head”. I was wearing a turban. Apparently this isn’t the first time she’s said something like this
Response from Fragrance OutletMar 26, 2024
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Terry and C.
Amazing customer service experience! Our sales woman was helpful and knowledgeable with an amazing personality. I left feeling like I got an amazing deal. I will definitely be shopping there again. I believe our sales lady was named Marette. She was wonderful...
Valued C.
The associates were all very nice and helpful. The store was clean and they gave me the best help a customer could ask for.
Barry M.
Good customer service
Valued C.
The sales person took the time and was very patient
Valued C.
The best experience I’ve ever had when it came to shopping for a new scent. I’m sorry I forgot her name, but Friday 3/22 at 11 am. She was super helpful and informative. Took her time and was patient with me. Service was 10/10 Thank you and I will definitely be back and recommend this shop.
Rob
What made my recent visit great is that you had what I was looking for. The only place in town carrying what I wanted. Thanks