K W.
Fake perfume. But great service.
Service was great my perfume however was not the same as the one I bought at Nordstroms. Or Ulta beauty I'm very upset

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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K W.
Service was great my perfume however was not the same as the one I bought at Nordstroms. Or Ulta beauty I'm very upset
Jennifer C.
I was unsure of what exactly I was looking for. I just knew the type of scent. Bryanna was patient and offered suggestions. Depending on my response to a scent she was able to offer additional suggestions until we found a scent that I loved.
Valued C.
Salesperson definitely knew her fragrances. Enjoyed our conversation!
Valued C.
I always receive great customer service when I visit. They show me new items and what’s requested. 10 out of 10.
Valued C.
Have more selection
Valued C.
I’m a regular customer , I ask for (elixir) paco raban and I was given one million but not elixir obviously the fragrance is not the same . I realized that after got home and I live 1hr away . I’m not happy , that’s not what I want
Response from Fragrance OutletApr 9, 2024
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1866-557-2368 to further assist you. We are available 9am-5pm EST. Thank You Perfumania Customer Service
Carla S.
A GOOD PLACE TO SHOP
Valued C.
Your employee knew exactly what I was asking for and rang me up. In and out in 15 minutes.