Marcos N.
Great customer service
Great customer service

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Marcos N.
Great customer service
Valued C.
They take all my money with the awesome customer service they have. I love it here and hate it lol.
MVBennett
It was ok...nothing over board
Response from Fragrance OutletApr 16, 2024
We're sorry to see that you gave us a two-star rating! Please let us know how we can make your experience better with us next time by emailing us at [email protected]. We appreciate your business with us! Thank you Fragrance Outlet Team
Adame
The variety of fragrances are great and many selections that makes it hard to decide on what you want! Staff members are knowledgeable and can help you find what you’re looking for with just you mentioning what you like!
Valued C.
I forgot the name of the store manager. But we had our third purchase in that very same store (Castle Rock location) and she has always been amazing with the recommendations and suggestions. Thank you!
Valued C.
👍👍👍👍👍👍👍👍👍👍
Valued C.
When ever you guys have the firenheit dior intense i'll come back for it
Valued C.
The salesman misguided me to buy the products.
Response from Fragrance OutletApr 16, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.