Valued C.
Great customer service
Great customer service

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Great customer service
John C.
TOOOOOO MANY EMAILS!!!!
Response from Fragrance OutletMay 6, 2024
Thank you for your review! Please contact our customer service department at [email protected] or at 1-888-919-6613 to be removed from our email listings. We are available 9am-5pm EST. Thank you, Fragrance Outlet Team
Valued C.
The lady who helped me & my husband was very kind with excellent customer service and very helpful
Valued C.
It's was great because I didn't know what to choose for my friend's birthday and they help me choose the best one. My friend was very excited!!
Jaquetta
Very helpful and courteous
OB
Great customer service and knowledge from sales staff.
Customer
The individual that helped us was very good. He helped us hone in on what we liked.
James C.
The sales associate was awesome Lorena. She was detailed in her assessment of my fragrance needs. I had a question regarding if to buy Parfum or toilette. I saw online for hotter climates Parfum is not recommended. I normally bought toilette after shaves. I bought Sauvage and this being my third purchase I was 50/50 it’s supposed to be Parfum (states so on the bottle) but unlike the other two times I bought the fragrance, this time no box? Wrapped in plastic? I’ve used the scent three days and not as potent (I feel this putting it on) I’ll buy my next purchase if this fragrance from the other retailer and see my findings. The scent normally lasted the whole day at work with the same amount applied. It’s not a cheap scent to buy either why I’m 50/50. The Burberry Brit as my let’s try something else is a toilette and will see how that one goes.