Valued C.
Wonderful Staff
The staff is very knowledgeable, friendly and helpful.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
The staff is very knowledgeable, friendly and helpful.
Falisha
They have most of my favorite perfumes and the customer service was great! They exchanged a perfume for me when I bought the wrong one without any issues. Thanks ladies!
Valued C.
The clerk didn’t treat us with courtesy- she was in a hurry no samples we spent over $350 with two transactions
Rochelle
So helpful n nice
Valued C.
Oxanna was amazing
Js
Great service
Valued C.
No returns at all literally bought a cologne and tried to return about 5 mins later because my wife called and her fuel pump went out. They will only allow exchange or put money on gift card.
Response from Fragrance OutletMay 10, 2024
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Valued C.
the worker who checked me out was extremely helpful with recommending what fragrances were good for which occasion