Valued C.
Great customer service
Great customer service

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Great customer service
Jacqueline W.
Good price. Pretty fast shipping
Valued C.
Didn’t give me the right fragrance
Response from Fragrance OutletJun 19, 2024
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Valued C.
Great friendly staff. Lots of information and answered all questions very well with lots of suggestions
Valued C.
Pam was welcoming, knowledgeable, understanding, and gave me an all around excellent Father’s Day shopping experience
Tamara G.
Great service
Valued C.
Robert is an absolute gem!
Anthony H.
The Saleswomen (Karen) in Simpsonville (Kentucky) really made it a fun experience choosing our fragrances for me and my family! It was my first time buying cologne for myself and she made it so easy to choose them, She was very nice and very patient! Especially all the other staff who were working there!