Valued C.
The customer service was fantastic
The customer service was fantastic. They were very helpful

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
The customer service was fantastic. They were very helpful
Nicole C.
The sales rep was amazing. She made my hunt for a new fragrance the best I’ve ever experienced. She was attentive and went out of her way to listen to what I wanted. I will definitely be returning to this location.
Valued C.
La Srta que me Ayudó fue Muy amable y me sugirió lo que realmente buscaba
Marsha B.
It's very good stuff
LTCOL Jim Wallace, USA R.
Great product and superior salesman ship!
Valued C.
Excellent customer service and Great price
Zaira
The shop offers a wide variety of perfumes for good prices. Unfortunately during my visit the staff was unfriendly bordering on rude. Although I like the selections of perfumes they sell I would not go back due to the staff.
Response from Fragrance OutletJun 24, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Ken W.
I love this store for I come to get all my favorite cologne. Cannot remember the gentleman's name that usually helps me but he is very helpful, knowledgeable of the products and very professional. I always go straight to him when I enter the store. Keep up the good work and I will keep coming back. By the way I live in Mississippi and come just to visit your store.