Valued C.
the cashier was so nice and generous…
the cashier was so nice and generous when it came to testing out the fragrances and all the fragrances smelled good

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
the cashier was so nice and generous when it came to testing out the fragrances and all the fragrances smelled good
Jomin T.
Great people, great variety of quality scents
Pappy M.
Prices are literally OUTRAGEOUS. Absolutely no savings here. Fragrances that you can find every day at any local Marshalls, t.j Maxx, or Burlington for $30 are being sold for $90!! Good luck with that. I'll pass *UPDATE- below you will find the typical canned response they send to everyone. This just goes to show and prove the disconnect that the company has with their potential customers. This was the exact response I had expected. You can do much better Fragrance Outlet!. (So as I stated before, a typical fragrance you could get for $30 is priced at $90 at their store with their buy one get one half off. That would be $90 plus $45 plus tax.. equaling $145.50!!.. for the same product at a Marshalls, t.j Maxx or Burlington ...you could buy 2 at $30 equaling $60 plus tax.. = $63.75!! )
Response from Fragrance OutletJun 26, 2024
We appreciate you taking the time to leave us a review! Our products are priced competitively for the market in which they are sold. Taking advantage of our current promotion of Buy 1, Get 1 50% off, is how our customers can really see a value. We also stand by all of our products and can guarantee authenticity and quality of our products. Should you have any questions for us, please feel free to contact our Customer Service Department, at our toll-free number, 1 (888) 919-6613, Monday thru Friday, 9:00 am to 5:00 pm., and we'll be happy to assist you. We hope you'll give us another chance as your fragrance retailer! Thank you, Fragrance Outlet Customer Service
Valued C.
The sales person was very knowledgeable and patient. They allowed me to take my time and decide on the purchase I made.
Valued C.
Amelia was great and patient.
SunflowerGurl🌻🧡🌻
The ladies are very friendly and helpful.
Yeyey M.
Good service
Ebony
The customer service was fantastic and the guy that helped me was very nice I didn’t catch his name