Nathaniel G.
Wonderful customer service had a great…
Wonderful customer service had a great experience

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Nathaniel G.
Wonderful customer service had a great experience
Josiah
Very nice service
Valued C.
Fantastic prices on the perfumes!
Lily
Your rep was sarcastic and seemed out of it. Maybe she was new. Does not make eye contact and I had to repeat myself a few times.
Response from Fragrance OutletJul 9, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Valued C.
Before someone make a purchase make sure you let them know you don’t do refunds or return. I purchased 2 fragrances then changed my mind about getting one. After i spent $200+ dollars they said i couldn’t. Didnt even have it for 2 minutes. I don’t know if I’ll be back
Response from Fragrance OutletJul 9, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Migdalia De J.
The sales women was pleasant and I found what I was looking for.
Valued C.
Good customer service 👍
Valued C.
Very good customer service