Valued Customer-Grace C.
Finding what I was looking for and…
Finding what I was looking for and having the Buy One Get One 50% off.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued Customer-Grace C.
Finding what I was looking for and having the Buy One Get One 50% off.
Barry G.
everyone was very helpful and they had what i wanted
Patrice C.
The staff at the Fragrance Outlet are very helpful and I will be back again.
Fontino
Customer service and staff were great. They were knowledgeable about what fragrance I liked. I also liked the vibe inside the store.
Barbara M.
The people.
Jeredine H.
Customer service was just ok because when we walked in no hello and also they looked at us like we were not going to make any purchase. I purchase 3 fragrance, 2 expensive ones and one was discounted, manager special i was told.
Response from Fragrance OutletAug 28, 2026
We appreciate you sharing your experience with us. We are truly sorry to hear that your initial impression was not welcoming and that you felt judged upon entering. We value all our customers and want everyone to feel comfortable and respected. We are glad you found fragrances you enjoyed, and we will address your feedback with our team to ensure a more positive and attentive experience for future visits. Fragrance Outlet Customer Service Team
Malik T.
Not only did I get a great deal using the Bogo 50% promotion on two amazing Michael Malul colognes, but they also shipping them quickly (free) and send me FOUR testers. Camille Rochelle: Cobalt Intense sample was absolutely amazing. Bought two more bottles.
Tracy B.
Order was not received today. Card was billed and know package credit my card back 183.00
Response from Fragrance OutletAug 28, 2026
Thank you for your recent feedback. Please note that orders are shipped within 1-2 business days of being received and estimated to be delivered within 3-5 business days. Weekends and holidays are not included. Based on our records your order was delivered within our expected delivery window. We hope you are enjoying your fragrances. If you need any more assistance please contact us at [email protected] to further assist you. Fragrance Outlet Customer Service Team