Justin.H
Awesome customer service!
Awesome customer service!! Definitely will be back for more!!

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Justin.H
Awesome customer service!! Definitely will be back for more!!
Lyn C.
I had a great deal, thanks to the sales rep who assisted me!
Valued C.
I feel the salesman associate could have been a bit friendlier
Response from Fragrance OutletSep 6, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Fragrance Outlet Team
Mark F.
The lady was kind and professional.
Valued C.
Very professional
Perfume G.
I loved my out of town, on vacation, shopping experience. The manager and Sales reps, were personable, cordial, knowledgeable, and made spending my money a joy. I would go back and purchase more fragrances when I am in ATL again. Thanks Fragrance Outlet!
Cory H.
I visit this store frequently. I am always welcome with a big hello and a large smile. Jim offers great customer service, giving specific recommendations for my needs.
Valued C.
Cust representatives were not dress to impress and had poor body language not to say poor product knowledge they didn’t even greet us or suggested and fragrance I would come here again
Response from Fragrance OutletSep 6, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Fragrance Outlet Team