John
Great Experience
Amazing experience with great customer service by both ladies who were working that evening.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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John
Amazing experience with great customer service by both ladies who were working that evening.
Valued C.
I walked in and they were very attentive to what I wanted and helped me find it very quickly
Mrs. M.
The ladies who helped me find and purchase fragrances were amazing. I am pleased with the recommendations made.
Jackie lee R.
I love it they have a older bright lady she soo sweet i love when she help me buy i love mercedes cologne for men
Valued C.
Our sales associate was very attentive and made sure we were aware of the deals so we purchased even more!
Valued C.
Though your items were buy one get one 50%? My second item only received a 5 dollar discount. She specifically asked me to get a second cologne for the discount so we asked her to show up some for kids not to high in the price range. She showed us the second fragrance we agreed and yet no 50% off anything. I’m glad I purchased a few items because I was planning on buying for the whole family. Good thing I didn’t. I’ll be going to macys. At least the pricing there is legit and now a scam to bring in customers like this place here
Response from Fragrance OutletOct 1, 2024
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Donovan
Osana. She was amazing and helped me get the best of the best fragrance I'm very happy with my purchase. Hope she is there next time
Cynthia
Great service! Very patient and didn’t rush us. Didn’t push purchases.