Fragrance OutletReviews of fragranceoutlet.com

Yout sales people are wonderful. They are so friendly. .

Great customer service. Sales associate was attentive and knowledgeable.

very good, the young man was very helpful

I was able to get my very hard to find scent Knowing❤️

Great customer service, bought exactly what I wanted.

The store representative, Tamari, who assisted us was not in a good mood. I showed her photos of 4 different bottles that I was interested in purchasing as gifts and she QUICKLY dismissed me by saying “No, don’t have it”. But yet she was holding a bottle that clearly said the name of the cologne I was looking for, but the shape was different. I left and came back. I decided on two colognes and while at the register, she was entering the account information incorrectly and couldn’t locate it. She became flustered, stating “you don’t have one”. We explained that we made a purchase last Sunday and opened a new account because the representative (at the time) was super helpful and promoted all the discounts for the day and the free membership that racks up points. She insisted we had no account. We asked if there was a different way to locate the account after numerous failed attempts with the email address. She finally asked for the phone number and it worked. Overall, today’s experience was horrible. The way Tamari “assisted” us was unacceptable and did not display good customer service nor a positive representation of Fragrance Outlets. Maybe this would be a great training opportunity for her.

So great 👍 and friendly

Love the ladies that work there. Very awesome.