Valued C.
They were helpful in getting me a nice…
They were helpful in getting me a nice perfume

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
They were helpful in getting me a nice perfume
Marco A.
The female was helpful and cute
Valued C.
We always receive amazing customer service at the fragrance outlet. The staff are helpful and make great suggestions. Keep up the great work!
Shakiera
Miss Dawn was amazing! There's nothing better than a person that treats you as one
Valued C.
The service was terrible. When I was asking why I get the discount on the chipper items. He replied saying you’re getting a discount I wouldn’t complain. I will never go back to your store. I spent over $400 on that day.
Response from Fragrance OutletNov 12, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Mac at Gilroy O.
Marizza was very helpful and she let us decide what to buy. She was very patient and provided enough info about their perfumes.Quality of items were good.
Tania
She went above and beyond to give us the best deal and she was super energetic and happy upon us walking in. We'd spend about 300 dollars and that's after our discounts.
Valued C.
Our sales rep was fantastic!!! So knowledgeable and not too pushy. Perfect!!