Monica H.
Great experience! …
The gentleman that waited on me was very helpful and very polite. He let me know about the specials that were going on. I appreciate how helpful and polite he was. The store was very clean.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Monica H.
The gentleman that waited on me was very helpful and very polite. He let me know about the specials that were going on. I appreciate how helpful and polite he was. The store was very clean.
Frank D.
Fragrance Outlet is decent for what it offers, especially if you prefer an in-person shopping experience. They occasionally have good promotions, like buy one, get one 50% off, which can be appealing. However, their prices are consistently undercut by online retailers like FragranceNet and FragranceX, making it hard to justify shopping there if you’re focused on value. Additionally, their customer service could use some improvement. Overall, it’s an okay option, but better deals are usually found online.
Valued C.
Great customer service soon as you walk in the door. Didn't even know ehat i wanted bu5 employees walked thru and made great recommendations
Jeneba S.
I have always felt welcome 🙏 and non judgmental in your store. I look up to Ms. Brenda like a mother. She is kind and polite. She is Very intelligent and knows so much about the products. She makes me laugh and I am always willing to spends above my budget to make her happy. I am always impressed and amazed by new products, services and sales.
Jose L.
Troy was the person who helped me. He has very good customer service and is able to provide me with my needs. He took the time to select a fragrance that suits me and different ones I thought I thought I would never like
Charlee C.
Super easy purchase . Really quick shipping . Looking to go more mail order . I hate the lock up stores . Thanks for all the samples too. Will be ordering again .
Richard
Support Department Is fantastic and very helpful. Order was compiled and delivered very fast.
Valued C.
Great customer service.