Valued C.
Friendly and upfront
Friendly and upfront

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing16,738 approved reviews, newest moderated first
Valued C.
Friendly and upfront
Jeanne W.
Had fragrances I'm familiar with, good pricing and easy to order and pay.
Thomas B.
The customer service was great. I think the gurls name is Avianna
Valued C.
the service was exceptional very helpful for purchasing a gift for someone else
Mary M.
asked for cancellation and refund due to wrong address and i called and asked to can or change the address and found it cheaper i want a canceeation and refund and do not trust it to be done
Response from Fragrance OutletSep 4, 2026
Thank you for your feedback. Your order has been canceled and refunded as you requested. If you need any more assistance please contact us at [email protected]. Fragrance Outlet Customer Service Team
Valued Customer Ty K.
Always great service 🙂
Tanya G L.
Product was received when expected and smells great
Valued C.
I visit this store one hour before closing (didn’t realize they closed this early on this day). I was greeted immediately. I I believe Josh was the name of the guy who helped me. I told him the scents that I’m interested in. He showed me three that were amazing. I ended up buying. I enjoys this visit and plan to return