Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

16,738 approved reviews, newest moderated first

chapstick
Jan 2, 2025
Sales associates are very friendly but…
Sales associates are very friendly but could more training about products and about how to use the register/computer...as they do not always understand how to find or apply customer points.
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Dr Odell J.
Jan 2, 2025
The sales associates were extremely helpful.…
The sales associates were extremely helpful. They provided more options than I expected. Great customer service
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Valued C.
Jan 2, 2025
Good service
Good service
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Valued C.
Jan 2, 2025
The workers can treat all customers…
The workers can treat all customers with courtesy and respect instead of just treating them like they’re there as an inconvenience to them. I did not appreciate the young man how he handled me I asked could he let another person assist me? and he was Caucasian and the young lady that assisted me was African-American again. The color of our skin should not have mattered. I was there to spend money. I goes there often. When I do go there that is the only place I go to get my perfume again. The sales associate was not very professional in my opinion.
Response from Fragrance OutletJan 29, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Amanda
Jan 1, 2025
Very fast shipping that arrived before…
Very fast shipping that arrived before Christmas. Great prices!
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Valued C.
Jan 1, 2025
Sales clerk was very helpful in helping…
Sales clerk was very helpful in helping us decide what fragrances to choose
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Was greeted by the manager V.
Jan 1, 2025
Love the Variety upsets that they have…
Love the Variety upsets that they have inside the store very friendly very good customer service love going there for the guys and the ladies appreciate Customer service did they have their fair friendly always greeted with a smile when I walk inside the store me and my fiancé appreciate she is the salesman and sales ladies
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Cassandra M.
Jan 1, 2025
Excellent customer service
Sales lady was really nice and very patient with my dad.
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